Mission

To be the Trusted Partner for Cleaner Business

Vision

We believe that the implementation of high-quality process measurement provides the fundamental knowledge to improve critical decision-making and optimisation, leading to an increase in process efficiency and a reduction in pollution. We want to guide our customers through the choice of ever-developing measuring and data-gathering technology, helping them to make informed decisions and be a key partner in their progress towards net zero goals and cleaner business operations.

Values

Like all companies with the aspiration of enjoying coming to work, we want to cultivate relationships with Colleagues, Customers, and Suppliers alike where we can be open, honest, and frank and enjoy the experience of applying ourselves to delivering solutions.

Our Core Values, which we hope you share, are trust, choice, knowledge, fairness, and willingness.

Trust - by whatever means that we choose to communicate these days, our aim is to be there and be responsive in a timely and forthright manner, earning the status of a reliable and trusted resource for our customers.

Choice - quite often there is more than one way to solve a problem. We aim to be able to offer choices with clear explanations of the risks and benefits of making those choices. A “whole of market” approach to finding the best combinations of products and services and outsourced resources if required.

Knowledge - Our Suppliers, Customers, and Colleagues are a tremendous source of information and experience. We have a huge amount of respect for the innovators, designers, operators, movers, and shakers that drive the development of the industrial arena in which we operate and endeavour to absorb the wisdom when it's offered. It's not always about being smart, but knowing where to turn to find the answers.

Fairness - In an uncertain world, circumstances can change, knowledge can develop, legislation can tighten or relax, and prices can fluctuate, in short, sh*t can happen! We pledge not to be exploiters of unforeseen gains, but to pass on benefits, as and when we find them. We want to be recognised as providing a fair assessment of the value that is returned to our customers in exchange for their business and support.

Willingness - Nobody wants to be foolishly busy, or deal with people who take unnecessary risks - safety is always a priority. However, it is not in our nature to remain stubbornly in our comfort zone. We will always show a willingness to try something new - whether it is the adoption of new products, new ways of working, trialling with new processes, or always searching for a better, cleaner way.